Weekly or fortnightly service only • From £22/hr + VAT • Fully insured and vetted professionals
At Better call moe, we understand that luxury living demands a higher standard of service. Our residential cleaning service is designed for clients who value consistency, discretion and complete peace of mind.
You’ll have the same cleaner on each visit, ensuring consistency and a natural familiarity with your home over time.
We provide ongoing weekly or fortnightly cleaning for a select number of homes across Marylebone, Maida Vale, Mayfair, Notting Hill and St John’s Wood allowing us to maintain the level of attention and quality each home deserves.
Whether you live in an apartment, townhouse or pied-à-terre, we take the time to understand how your home is run, what matters to you and how you like things done. From there, we carefully match you with one of our hand-selected, A-rated professionals who becomes a trusted and familiar presence in your home.
Consistency is at the heart of what we do. Your home is cared for by the same cleaner on each visit, ensuring a high standard is maintained while building a natural understanding of your space, routines and preferences over time.
Rather than offering one off or ad hoc cleans, we focus on providing a reliable, ongoing service. This allows us to look after your home properly and maintaining standards, not just resetting them.
Who this service is suited to
Our residential cleaning service is suitable for:
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Busy professionals and executives who want their home consistently maintained
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Families who value trust, familiarity and reliability
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Homeowners and long term residents looking for a dependable solution
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Clients who prefer a managed, ongoing service rather than ad hoc cleaning
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Homes that benefit from regular weekly or fortnightly care
How is our service different?
At Better call moe, we don’t operate as a typical pay as you go cleaning company, nor do we simply pass work between cleaners.
We provide a fully managed residential cleaning service, built around long term care, consistency and attention to detail.
It’s designed for clients who value reliability, discretion and the reassurance of having someone who understands their home properly, not just cleans it.
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Initial call to understand your home and requirements
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A consistent cleaner assigned to your property
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Carefully vetted and trusted professionals
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Thorough training before entering any client home
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High standards maintained across every visit
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Fair pay for staff, supporting consistency and retention
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Uniformed staff who represent the brand professionally
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Ongoing support and oversight from our team
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A focus on long term consistency, not one off cleans
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A selective approach, we work with a limited number of households
Frequently asked questions
What is included in your residential cleaning service?
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Weekly or fortnightly scheduled cleaning visits
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Dedicated, vetted cleaning professionals
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Detailed cleaning of kitchens, bathrooms, bedrooms, living areas and communal spaces
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Bespoke checklist agreed during onboarding
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Proactive and ongoing quality control
Our cleaning plans are customised and consistent, ensuring your home is cared for to the highest standards on every visit
Do you have a trial period?
Yes. We begin with an initial trial period of three cleans.
This allows you to experience the service, meet your assigned cleaner and ensure everything meets your expectations before continuing on a regular basis.
During this time, we take the opportunity to understand your home properly and refine the service so it works exactly as you need it to.
What is your hourly rate?
Our residential cleaning service starts from £22+VAT per hour, depending on the size of your home and your requirements.
We work on a weekly or fortnightly basis to maintain a consistently high standard over time.
The pricing reflects not just the cleaning itself, but the reliability, continuity and professional management behind the service.
What areas do you cover?
We proudly provide premium residential cleaning in:
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Marylebone
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Maida Vale
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Mayfair
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Notting Hill
- St John’s Wood
Who is the service designed for?
Our residential cleaning service is best suited to:
- Busy professionals and executives who want their home consistently maintained
- Families who value trust, familiarity and reliability
- Homeowners and long-term residents looking for a dependable solution
- Clients who prefer a managed, ongoing approach rather than ad hoc cleaning
We don’t operate as a volume based cleaning company. Our focus is on maintaining a high standard across a smaller number of homes, building long term relationships and providing a service you can rely on.
What service do you not offer?
To maintain the standard of service we’re known for, we focus on ongoing residential cleaning and don’t offer:
- One off or ad hoc cleans
- Pay as you go services
- Short term arrangements
- Standalone ironing services
This allows us to concentrate on a smaller number of homes, delivering a consistent, well managed service rather than spreading ourselves too thin.
Additional services
At Better call moe, we get that every property is different. Our suite of additional services ensures that your cleaning service covers every possible requirement.
Carpet Cleaning
Remove stains on your carpet using our industry leading machinery
Jet Washing
Breathe life back into your terrace space and clear the moss, algae and weeds off your stonework
External Window Cleaning
Using our next generation reach and wash poles to clean hard to reach and high-rise windows for your home
Upholstery Cleaning
Get rid of dust, dirt and allergens and leave your upholstery looking immaculate
Anti-viral Sanitisation
Using approved anti-microbial disinfectants killing 99.9% of bacteria, we sanitise and disinfect surfaces so your next tenant can move in with confidence
How it works
Instructing us for a residential clean couldn’t be more simple. You say the word and we’ll take care of the rest for you
CHECK AVAILABILITYPlan
Submit an enquiry via our form or contact us directly
Assign
We review your requirements and confirm suitability
SCRUB
Your service is onboarded and scheduled with prompt arrival
AUTHENTICATE
Enjoy a consistently high standard of cleaning along with regular BCM concierge support for peace of mind
Why choose Better call moe?
At Better call moe, we like to think we offer something that you cannot find anywhere else. Whether it’s the A-rated quality of our work, the speed and reliability of our delivery, or the smiles on the faces of our top rated operatives, there are more than a few reasons why we make a difference.
RESIDENTIAL SPECIALISTS
We specialise exclusively in long-term residential cleaning for private homes. Our service is designed for homeowners and long-term residents who value consistency, discretion and a professionally managed solution.
PREMIUM PRODUCTS
We use industry-tested, high-quality cleaning products that are effective and appropriate for residential environments. This ensures excellent results while protecting your home, surfaces and furnishings on every scheduled visit.
VETTED OPERATIVES
All of our residential cleaners are carefully vetted, insured and trained before entering a client’s home. We select professionals for reliability, professionalism and the trust required in a private residential setting.
ONGOING QUALITY CONTROL
Consistency is essential in residential cleaning. We actively monitor service delivery and maintain ongoing oversight to ensure standards remain high throughout your contract.
PEACE OF MIND
Our residential cleaning operates on a structured contract basis, with weekly or fortnightly visits only. This approach allows for reliable scheduling, consistent standards and a long term service.
CONSISTENT DELIVERY EVERY VISIT
Our cleaning teams ensure not just cleanliness but familiarity, routine and a service you can schedule with confidence.